Manufacturer "How to Inject GLP-1s" videos
The program begins by completing a Health Profile with the GLP-1 Weight Management Program Screening Kit™. The Health Profile is a live virtual proctored, at-home screening that captures medical information and a blood sample.
Each week you will have a check-in with a Live Virtual Proctor, which includes a weigh-in and medication verification. Check-ins occur on your selected injection day, with reminders sent to keep you on track. It takes less than 60 seconds - just bring your scale and medication.
A dedicated portal enables you to report side effects and receive support. You can also report side effects during weekly check-ins. This feature ensures that you remain on track while addressing potential concerns effectively.
Every third check-in includes a brief questionnaire. Completing check-ins allow clinicians to manage your medication dosage for effective, sustainable weight loss. Doses typically increase every four weeks until you reach your maintenance dose.
The portal serves as a hub for important clinician messages, ensuring you remain informed throughout your journey. Most communications and reminders are sent through SMS and email, we recommend you opt-in to receive them.
The program provides you with a comprehensive dashboard to track health improvements, weight loss, and adherence metrics. This centralized resource supports ongoing monitoring and engagement.
Here are some helpful resources from the medication’s manufacturer including how to inject the medication, dealing with side effects and prescribing information
Contact eMed customer support at 1-866-955-1173 or support@emed.com if you feel anything in your submitted Health Profile was incorrect.
Simply join your weekly check-in on the new day of the week that works for you, this will reset your notifications to have this day as your new check-in day of the week. Please note, you cannot check-in twice within 5 days. You can also reach out to eMed customer support at 1-866-955-1173 or support@emed.com to reset your day of week.
Contact eMed customer support at 1-866-955-1173 or support@emed.com or reach out to your own physician for questions about your lab results.
Typically, eligible participants within an organization’s program are able to be rescreened for eligibility annually. You can contact eMed customer support at 1-866-955-1173 or support@emed.com if you have questions about why you were not approved.
Participants are required to complete at least 75% of their weekly check-ins on a rolling three month basis to remain in the program. Completing a check-in too far after your current week’s check-in, can result in not being adherent for the current week.
Simply log back in and you can pick up right where you left off.
eMed is online 24/7/365 no appointment necessary for support. Our eMed Live Virtual Proctors are trained to serve you at any time.
Several GLP-1 medications were approved by the U.S. Food and Drug Administration (FDA) starting in 2005. These medications went through rigorous testing in clinical trials to evaluate their safety and efficacy before receiving FDA approval. Participants in the program will only receive medications approved by the FDA for weight management.
Typically eligibility status will be communicated to participants within three business days of lab results and health profile being received by a clinician. Please keep an eye out for communications from clinicians if there are any follow-up questions about your health profile.
Once you receive your GLP-1 Weight Management Screening Kit, you have 30 days to submit your health profile and return your blood sample. eMed Live Virtual Proctors are available 24/7 365 days a week to guide you through the completion of your health profile.
A clinician will review your health profile and lab report. If the clinician has any questions, they will message you via the eMed Population Health App. Additionally, you will receive a notification of your assessment in the app.
For participants who reside in a state where speaking to a clinician is required, a clinician will reach out with a scheduling link in the messaging portal to book a time for your clinical review.
All participants must use the GLP-1 Weight Management Screening Kit to generate a lab report. eMed currently does not support uploading existing lab reports.
Click on the link we will send you to download the eMed Population Health app
If an issue arises during your scheduled pick-up time, you can reach out directly to FedEx to reschedule a pick-up time leveraging your unique tracking link shared in an email from eMed. You can also reach out to eMed customer support at 1-866-955-1173 or support@emed.com for assistance in rescheduling. You can always drop off the kit at a local FedEx location too. The blood sample needs to be returned within four days.
You can report side effects during each weekly check-in, or any time in the portal to receive support. Side effect support is available 24/7. If you are experiencing severe side effects, please stop this product and immediately visit an emergency room.
During every third weekly check-in, you will be asked to complete a short refill questionnaire that will be sent for clinical review, along with the data captured during your weekly check-ins, to issue a new 30 day prescription. As you are progressing, your prescribed dose will likely gradually increase. This is usually every four weeks until you reach your maintenance dose.
Participants need to submit their refill questionnaire to be sent for clinical review to get access to the program again.
The program leverages both in-app messaging and occasionally SMS/text and email communications for all program updates. It is recommended to remain opted into receiving SMS communications.
The eMed GLP-1 Weight Management Program is a program offered through organizations to their eligible participants. Subscriptions provided by organizations are required. If you have any of the following, you will not be eligible:
Contact eMed Customer Support at 1-866-955-1173 or support@emed.com.
To delete your account, please contact our customer service team by sending an email to support@emed.com or calling us at 1-866-955-1173. Important: Once your account deletion is processed, it is permanent and cannot be undone.
Have questions or need assistance? We're here to help!
Call us at 800-730-2797
Email us at support@emed.com